U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Souverän 405 Stresemann is a tribute to Gustav Stresemann (1879-1929), the esteemed foreign minister of the Weimar Republic who, along with his French counterpart Aristide Briand, was awarded the Nobel Peace Prize in 1926.
Named after the distinctive Stresemann suit, which features black and grey striped trousers paired with a black or anthracite jacket, the Souverän 405 Stresemann embodies the elegance and sophistication of this classic attire. Pelikan's latest version in the Souverän line honors Stresemann with its black-anthracite color scheme, now available in the new, smaller M400 size.
This new Souverän model showcases a barrel crafted from anthracite-striped cellulose acetate, complemented by finely turned black resin accents. The clip and rings are plated with palladium, while the nib is made of rhodium-coated 14-carat gold, matching the pen's silver sheen. Each pen is meticulously handcrafted and rigorously inspected to ensure it meets the highest quality standards.
As of November 2016, this elegant piston-filling fountain pen has been added to Pelikan’s standard collection.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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