Hero Altitude Fountain Pen
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
- Returns can be initiated by clicking the link here.
- Return Period: Customers may return items within 7 days of order delivery.
- Refunds: A full refund will be issued for returned items.
- Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
- Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
- Refund Method: Refunds will be processed using the original form of payment.
- Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
- Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
- Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
I'm amazed at how smooth & even my Hero Altitude writes. Nice balance in hand.
The ink filler takes getting used to, but you can't get a nicer fountain pen for the price.
I’ve been using this pen for deliberate penmanship practice and it feels great to use.
I trash it !. I coudn't get it working... I thoroughly clean it ,I gently filed the nib , flush the ink dispenser etc etc it would write for a couple of minute and stop. The ink couldn't travel through the feed.
Until recently I only counted a few Lamy imitations in my collection, and was excited to add a metal body pen alongside. Out of package with a fill of Stipula Black, it immediately presented as a fairly wet writer, extremely smooth on some 90 gsm stock paper. Some minor nib adjustment provided a decreased flow and dryer, finer printing. Cap does not post to body, but weight of pen balances out. Definitely glad to have added to the journaling rotation. Additionally, I was very pleased with Truphae's customer service and overall experience.
Grabbed several of these while they were on sale, just a great price! I really like the matte finish and the look of these pens, they look like they cost a lot more. Not so sure about the 'slide' loader, but it worked well, the question will be how long it will hold up. Doesn't top. Knurled grip feels really nice in my hand without any sharp edges one would expect in such a finish.
