U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
Periodically, certain products, works of art, or, in this instance, pens emerge, altering the trajectory of an industry permanently. Waldmann, through the introduction of Dame of Swan Court, has accomplished precisely such a remarkable feat!
Waldmann and SEKRÈ International are delighted to unveil this new limited pen, featuring segments of a letter from Agatha Christie. Each box is individually crafted to present the letter, ink bottle, and pen in an extraordinary manner. This limited edition seamlessly integrates a unique aspect of writing culture with literary history. Notably, every element of this edition is crafted from solid 925 sterling silver, encompassing the clip, grip section, and cap band.
A mere 38 fountain pen sets are available globally.
From Waldmann:
More than ten different specialists were involved in the production of this fountain pen set, including precision mechanics, engravers, silversmiths, and carpenters. They have gained their in-depth knowledge over decades of professional activity and constantly refined it. This comprehensive know-how is passed on from generation to generation.
Developing this extraordinary fountain pen set took more than two years. The entire manufacturing process was tested again and again with different materials and processing methods. We were only prepared to start the actual realization in sterling silver after every detail had reached perfection. This means more than 130 work steps and a meticulous final inspection for each individual fountain pen.
Passion for perfection is what defines Waldmann's corporate DNA, with a tradition that goes back over a hundred years. It also characterizes the approach of our partners, who have been with us for many years. We believe that this is the only way to create high-end luxury made in Germany.
Opening a noble case is a magical moment that creates emotions. This is why the Dahlinger manufactory in the Black Forest was selected to design the case for this exclusive fountain pen set. The company, established in 1871, is now in its fifth generation of family ownership. The family is dedicated to crafting exclusive cases and gift boxes to perfection for luxury and high-quality lifestyle products.
We polish every single 18k gold nib by hand to achieve the best possible writing comfort. In addition, our fountain pens can be customized to the individual writer‘s style by grinding the nib. The standard nib shape (fine, medium, broad) is characterized by a rounded nib tip. This leads to an even writing pattern with a constant stroke width in any direction. Round-ground standard nibs are particularly versatile and suit a wide range of handwriting and writing styles.
Waldmann pens are made in Germany and come with a 10 year warranty.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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